![]() However, we abide by the exchange policy of our suppliers because we do not manufacture these products. Before a refund acceptance, please include images or a video and any other proof of the defect. For electronic items, returns are only accepted on devices with serious and irreversible problems meanwhile, the customer must apply for the returns within seven days of delivery. Click HERE for more on Refund and Replacement Policy REFUND POLICY: Oz Robotics accepts refunds on a minimal basis unless there is a manufacturing defect. If the product you purchased is defective, please email us at with photos or a video of the defective parts to evaluate before you send it. The buyer will pay the shipping fee for wrongly purchased products or similar issues. Still, we will offer an exchange for wrongly purchased items or products with serious and irreversible defects or technical problem(s). Once you use the product, our supplier(s) and we have the right not to issue a refund. ![]() However, we abide by the exchange policy of our suppliers because we do not manufacture these products our suppliers do. Therefore, we will not process your cancellation request after this period has passed.ĪFTER 5 HOURS: If you want to cancel your order after 5 Hours, we will deduct 30% of the total for restocking + PayPal or Stripe processing fees and the Return Shipping cost for unopened packages.ĪFTER RECEIVING YOUR ORDER: If you decide not to keep your item(s) after they arrive, please see our Refund and Replacement Policy EXCHANGE POLICY: Oz Robotics wants you to be happy with your new purchase. Unfortunately, after 5 hours, your item(s) have either been shipped, prepared to ship, or are currently custom-made. Please click here to see more on Tariffs.ĥ HOURS: Mistakes happen when ordering, so you have 5 hours to request an order cancellation, but we cannot refund the PayPal or Stripe Processing Fees because they do not refund us. If you choose not to pay the tariff and parcel returns, there will not be any refund. ![]() The total amount for your order does not include any duties, import taxes, customs fees, and GST/VAT. Please check the "Made In:" and "Brand:" labels on the product page to see the product's origin. Oz Robotics, Manufacturing Partner, or Supplier are not responsible for tariffs. Therefore we can't add any tariff to the product's retail pricing. However, we do not do that because each country charges a different amount, while some do not even charge. Why don't we add tariffs to the product's retail price? - If all countries deducted the same tariff amount, we would have added the tariff amount to the product price. A tariff belongs to the buyer when applicable. The total amount for your order does not include a customs fee/tariff. CUSTOMS and TARIFFS: While not all products require a tariff, some products may require a minimal tariff if applicable in your country for orders of $800.00 and above. ![]() Additionally, to see the shipping cost for your country, add the item to the Shopping Cart you will see the shipping cost based on your Country and Location. To benefit from lower shipping costs for orders with multiple items, please contact us at Our shipping rates are listed clearly on each product page under the SHIPPING tab. SHIPPING COSTS:įor some industrial products, e.g., heavy wheels, CNC machines, etc., the shipping cost is calculated based on the product weight, not quantity. However, the delivery may take about 7 to 10 business days, depending on the shipping destination, logistics, weather conditions, product weight, size, or shipping company distribution structures. Standard delivery generally occurs within 5 to 7 business days after the shipping date. We usually ship within two to three business days after the full payment. Adeept Arduino UNO R3 and Breadboard & UNO R3 Holder are included.ġ3 Using a thermistor to measure the temperatureĪfter your purchase, to receive your tracking number and download product-related files, please check your SPAM folder to ensure you accept emails from WE SHIP WORLDWIDE: We primarily ship via FedEx, UPS, DHL, EMS, TNT, and USPS because they are fast, reliable, and trackable.Powerful technical support – Official forum, YouTube video, and E-mail.Excellent Manual – 89 pages, 23 projects, take you from the primer to the mastery.It contains some modules designed by Adeept(Relay Module, DC Motor Module, Rotary Encoder Module, etc.), beautiful appearance & practical functions.A wide variety of electronic components – The best choice for Arduino beginners.Basic Starter Kit for Arduino UNO R3 with 23 ProjectsĪdeept Basic Starter Kit for Arduino UNO R3 with 23 Projects Detailed Tutorials.
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